Commercial Banking | Investment Banking | Islamic Banking | Insurance

Finance Industry – Customer Market Survey    A Bahrain-based financial institution required a market survey of its existing and potential    customers, in order to determine levels of awareness, usage and attitude of financial    services. We co-ordinated the development of a customer survey questionnaire, a pre-    survey trial study to test the methodology for the full study, and managed the undertaking of    the complete market survey. The results of the survey were utilised to develop a range of    recommendations concerning the client's marketing strategy.

Retail Bank – Business Process Re-engineering
   A major retail bank in Kuwait needed to improve its retail processes in terms of profitability and customer service. We
   identified key issues and redefined processes to achieve the required improvements.

Commercial Banking | Investment Banking | Islamic Banking | Insurance

Investment Banking – Opportunities Review    A Bahraini financial institution considered expanding into investment banking services and    therefore required a strategic review of the investment-banking sector in Bahrain and the    Gulf. We reviewed the market for investment banking services, provided forecasted trends    for the sector, analysed the competitive environment and made recommendations as to    which specific services offered the best opportunities.

Remuneration Review – Investment Bank
   In order to address the issue of staff turnover, an offshore banking unit in Bahrain appointed the firm to carry out a
   benchmarking survey of the remuneration of key roles in the banks in Bahrain. The results of the survey indicated clear
   revisions, which could be made to the remuneration policy to improve staff motivation and decrease turnover of critical staff.

Commercial Banking | Investment Banking | Islamic Banking | Insurance

Strategy & Business Planning   The client approached the Bahrain practice with an original concept based around the idea of establishing a global Islamic bank holding company. A team was formed to refine the concept and define the business plan. The team carried out extensive desk research on the market potential in over forty countries and analysed ten separate financial product areas, reviewing potential conventional and Islamic competitors. The team defined a fifteen-year business strategy phased by product area and geography. Extensive business modelling was conducted to assess the viability of each business area and its value to the company. The model was also used to assess the sensitivity of the business plan to risks. The resulting plan covered the marketing and operational strategies for the business areas as well as detailed organisational design and financial forecasts.

Joint Venture Development

The strategy included forming strategic alliances with established international companies in a number of financial services areas. JHC worked with the client to identify potential strategic partners, to convince those partners of the benefits of the alliance and then to develop joint venture business plans to achieve success together.  MORE...

Commercial Banking | Investment Banking | Islamic Banking | Insurance

Health Insurance Company – Market Entry Strategy    An international health insurance company in the USA wished to enter the Middle East    market. The firm was engaged to analyse the market opportunities, and to recommend the    most effective entry strategy.

Insurance Company – Data Centre Audit
   The firm conducted an audit of the data centre of a major Middle East reinsurance and insurance
   company. Recommendations resulted in significant business and procedural changes. Activities reviewed using our
   systems audit approach were Planning, Monitoring, Development, Enhancement, Operations, Operation Support and
   Administration of the Information Technology functions.

Commercial Banking | Investment Banking | Islamic Banking | Insurance

Remuneration Policy & Recruitment   JHC developed a full remuneration policy for the client, using international benchmarks to produce a policy that covered the salary and benefits, as well as a performance incentive programme and executive share option scheme. JHC produced job descriptions and qualifications for the top management team and then participated in the interviewing and selection of key management personnel. Corporate Finance   JHC assisted with selection of a global private placement agent and worked with them in the production of the private placement memorandum and presentations to potential investors. JHC also managed the investor due diligence process.

Legal Services

As part of an international team of legal firms, JHC developed the legal documents for the client, including the memorandum and articles, escrow agreements and subscription agreements. JHC then managed the commercial registration and regulatory licensing process for the client.